Last Updated: 30/10/2024

Villa Dorotea, located at Via Marmorata, 21, Minori (SA), Italy, with National Identification Code (CIN) IT065104C24KGBBGGZ , is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect the personal information of users who visit and use the site villadorotea.com. For any questions regarding this Privacy Policy or to exercise your rights, please contact us via email at doroteahousing@gmail.com.

1. Types of Data Collected

While using our website, we collect various types of personal data to provide the best possible service. The data we may collect includes:

Contact information: name, email address, phone number.
Booking data: details of bookings and stays made.
Payment data: information necessary to process transactions (e.g., credit card or other banking details).
Technical data: information about the device and website interaction (e.g., IP address, browser type, operating system).
Browsing data: collected through cookies to analyze and improve user experience.

2. How We Collect Data

We collect data:

Directly from users when they complete booking forms or request information;
Through tracking technologies, such as cookies, used to enhance the browsing experience and for analytical purposes.

3. Purpose of Data Processing

We use the data collected for the following purposes:

Booking management: to enable booking and manage the stay at our facility.
Payment processing: to complete transactions made online.
Communications: to contact you regarding your booking, updates, or information requests.
Site improvement: to monitor and analyze site usage and enhance user experience.
Legal purposes: to comply with legal obligations or respond to requests from competent authorities.

4. Legal Basis for Data Processing

Data is processed only when there is an appropriate legal basis, which may include:

The performance of a contract (e.g., booking management);
User consent, where required (e.g., use of cookies);
Compliance with legal obligations;
Our legitimate interest in improving the website and preventing fraud.

5. Data Retention

Personal data is retained only for the time necessary to fulfill the purposes described in this Privacy Policy and, in any case, no longer than legally required. Some data may be retained for extended periods to comply with legal obligations.

6. Data Sharing with Third Parties

Villa Dorotea does not sell personal data to third parties under any circumstances. However, we may share data with third-party service providers who support us in managing bookings and payments (e.g., payment processors, technical service providers), in compliance with applicable laws and exclusively for purposes related to the services provided.

In cases where data is shared with providers outside the European Economic Area (e.g., for users in the United States), we ensure that data transfers comply with applicable regulations, adopting adequate security measures.

7. User Rights

In compliance with the General Data Protection Regulation (GDPR) and other international regulations, users have the right to:

Access their personal data and request a copy;
Request correction or updates to their data;
Request deletion of data within permitted limits;
Object to or request the restriction of data processing;
Request data portability to another controller.

To exercise these rights, please contact us via email at doroteahousing@gmail.com. We may require identity verification before processing your request.

8. Data Security

Villa Dorotea takes appropriate security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission system is entirely secure, and we cannot guarantee absolute security of the data.

9. Cookies and Similar Technologies

The site uses cookies and other tracking technologies to improve user experience, analyze site usage, and provide targeted advertising. You can manage cookie preferences through your browser, although this may limit some site functionalities.

10. Changes to the Privacy Policy

Villa Dorotea reserves the right to modify this Privacy Policy at any time. In case of significant changes, we will post a notice on the site. We encourage you to review this page periodically to stay updated.

11. Contact Information

For questions or requests regarding this Privacy Policy, please contact us at: doroteahousing@gmail.com

Villa Dorotea 
Via Marmorata, 21  
Minori (SA), Italy  
Email: doroteahousing@gmail.com

Thank you for choosing Villa Dorotea.